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Your Healthcare Questions, Answered

We’re here to support you and your family with clear, helpful answers to the most common questions about healthcare at SHSU Physicians.
A healthcare provider in a white coat holds a patient's hand while listening during a primary care visit at SHSU Physicians.

Frequently Asked Questions

Answers to common questions about care, coverage, and what to expect at SHSU Physicians.

Primary care includes a wide range of services to keep you healthy — physically, mentally, and emotionally. It’s often your first stop for checkups, illness, chronic condition management, and preventive care.

We provide full-spectrum primary care for patients of all ages. Services include:

  • Physicals and immunizations
  • Pediatrics
  • Family and internal medicine
  • Osteopathic manipulative medicine
  • Chronic condition management
  • Psychology and behavioral health support
  • Family medicine doctors care for patients of all ages.
  • Internal medicine doctors specialize in adult care.
  • Pediatricians care for infants, children, and teens.

All three are considered primary care providers. Your age and health needs will help determine which specialty is right for you.

Yes. Primary care focuses on prevention. Regular checkups help you stay ahead of potential issues and build a trusted relationship with your doctor.

Anything that affects your health. That includes physical symptoms, chronic conditions, mental health, lifestyle questions, or family history concerns. We're here to help with it all.

Yes, we accept many different insurance policies, including commercial, government-issued, and medicaid.

Some plans include:

  •  Blue Cross Blue Shield Health Select, PPO, and HMO
  • United Health Care
  • Aetna
  • Cigna
  • Boon Chapman
  • Tricare
  • CHAMPVA
  • UHC Medicare Advantage
  • UHC WellMed
  • Texas Children’s (Pediatric Only)
Please call your insurance company or SHSU Physicians to ask about the details of your specific coverage

We welcome uninsured patients and are happy to discuss cash-pay options with you.

For concerns after hours, call 936.525.3600 and leave a voicemail. A member from our team will contact you as soon as they are able. For emergencies, always dial 9-1-1.

Yes! Prenatal visits are a great way to get to know our team and feel comfortable before your baby arrives.

As an academic practice, we bring the latest research and training into every visit. Our team is committed to high-quality care, clear communication, and making sure you feel confident in your next steps.

Medical students practice OMT techniques in a hands-on lab while physician instructs.

Still Have Questions?

We’re happy to walk through next steps, explain your care, or help with scheduling. Call 936.525.3600 to speak with our team.

Make Your Appointment Today

Address
1169 Grand Central Parkway
Conroe, TX 77304

Phone:
936.525.3600

Hours of Operation:
Monday – Thursday: 8 a.m. – 5 p.m.
Friday: 8 a.m. – 12 p.m.
Closed each day from 12 – 1 p.m.

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